At EnviroEquine, a brand of Lim USA Inc., we stand behind the quality of our products. Our team will do whatever it takes to ensure EnviroEquine delivers the right results. If you find you are not satisfied with your purchase, simply return it within 30 days after purchase and we will refund, replace, or exchange it for you.
Our clients (your horses and pets 😃 are the most important part of EnviroEquine.
• Please send us this form out in its entirety to customercare@enviroequine.com for your Return Authorization. We will email you a prepaid return label.
• Please be sure to include your original invoice with your return.
• Include the reason for your return or exchange.
**Order must be returned (from original ship date) within 30 days of the original purchase to receive the full refund.
**Return shipping cost will be deducted from original purchase price.
**Supplement bags/buckets can only be returned if sealed & unopened.
**For defective items, please contact us at customercare@enviroequine.com.
**10% restocking fees may be applied.
Once the item is received, we will issue a refund to the original form of payment.
If you need assistance with your return, please give us a call at 800-218-1571 or email us at customercare@enviroequine.com
