At EnviroEquine, we stand behind the quality of our products. and we’ll make sure you are cared for to the highest standard. Our clients are the most important part of EnviroEquine. Our team will do whatever it takes to ensure EnviroEquine delivers the right results. If you find you are not satisfied with your purchase, simply return it within 30 days after purchase and we will refund, replace, or exchange it for you. We guarantee full satisfaction.

We do ask that you cover the shipping costs of your return. Order must be returned (ship date) within 30 days of the original purchase to receive the full refund.

10% restocking fees may be applied to very large quantity order. Please call our toll-free number:  800-218-1571 or email us at customercare@EnviroEquine.com to find out if you are eligible to waive the restocking fee.

– Supplement bags/buckets can only be returned if sealed & unopened.

– For defective items, please contact us.

– EnviroBed and Final Sale items cannot be returned or exchanged.

Returning Your Package

  • Please contact us for your Return Authorization. We will email you a prepaid return label.
  • Please be sure to include your original invoice with your return.
  • Include the reason for your return or exchange.

Once the item is received, we will issue a refund to the original form of payment.

If you need assistance with your return, please give us a call at 800-218-1571.